Novotel Surfers Paradise 4 stars

Customer review rating (ALL Rating) 4.1/5 4,511 reviews

Best price
guarantee
Novotel Surfers Paradise - Image 1
Novotel Surfers Paradise - Image 2
Novotel Surfers Paradise - Image 3
Novotel Surfers Paradise - Image 4
Cnr of Surfers Paradise Blvd, and Hanlan Street, 4217 SURFERS PARADISE, Australia

Description

Hotel extras

  • Bronze winner in the Deluxe Accommodation category for the 2019 Queensland Tourism Awards

  • Located in the heart of Surfers Paradise, 150m from the beach

  • All Surfers Paradise accommodation rooms have balconies & beautiful ocean or hinterland views

  • Swimming pool, spa, gym, and BBQ facilities

  • Versatile meeting and events venues-wedding ceremony and reception venues available

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Novotel Surfers Paradise

Cnr of Surfers Paradise Blvd, and Hanlan Street
4217 SURFERS PARADISE
Australia

GPS:-28.0029127, 153.4286896999

Telephone
Fax +61 7 5592 0026

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BLVD Café & Bar

Non contractual photo

Enjoy all day dining from breakfast to dinner and delicious food & beverage items all day in-between.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  4,511 reviews

TripAdvisor Rating  3.5/5  1,374 reviews

Brilliant location.

TripAdvisor rating 4.0/5

619debk Couples - TripAdvisor review

Lovely 3 night stay in a Deluxe Room overlooking Cavill Ave, the city and with ocean and Hinterland views. The room and bathroom are newly renovated and of a good size with large TV, fridge, hairdryer, iron and ironing board. There’s fabulous large toiletries provided, plus great hot shower. Breakfast has everything available in a buffet style. I personally prefer a cooked to order but we were still very satisfied. Reception staff were great especially Marvin who brought up our luggage. We were very pleased to have a birthday cake, bottle of Brut and balloons for my husband’s 80th in our room on arrival. The hotel is having some maintenance work done which is great as the lobby could do with an upgrade. It looks tired and outdated. All in all the location is brilliant so close to everything, G Link tram, shopping, restaurants, beach, river cruise and entertainment venues.

HUMMM… 4 star for me

TripAdvisor rating 4.0/5

Trave1Bandit TripAdvisor review

I stayed here only for a couple of days on business. Mixed feelings, although I must say that I did enjoy my stay. Hence the 4 star rating… but still need that extra “umph” to get my 5 star rating. So here it is: POSITIVE POINTS: + Stayed on the 35th Floor. WOW, what a view. Being this high up, almost no noise from the busy area. + I must commend the cleaning staff… the room was impeccable… and the common areas are also spotless, despite the works going on outside. + I will also say that the staff… be it in the reception… in the bar… or anywhere else – they are simply an asset to the hotel. EXCELLENT, my friends. + Of course, as most people will mention, it is right in the center of where you should be. A short walk to the beach… restaurants… bars… an anything you actually need. + Sleep quality is amazing. Bed comfy – pillow to my liking and simply relaxing. + Gym, for this type of hotel is great. Good equipment… all working perfectly. + Modern feeling in all areas SO-SO: +/- OK… so works are going on in the area, including lifts. Makes things awkward, especially in peak hours. The lifts take forever to arrive. I know that it is to improve things… but unfortunately, I was there during improvement works. +/- Swimming pool area… just so-so +/- Honestly speaking for the price of breakfast, I would recommend improving. No cheese, for example. +/- I must recommend that management looks into improving the Bathrooms. Don't get me wrong, they are not bad... but could use an update. NEGATIVE POINT: - Noting really to mention in this section, which is a pleasure to report. SUMMING UP: YES… I will return to this place. I know that the works going on is for improvement, and maybe next year, when I am back… everything will be perfect. Thanks.

Modern facilities and impeccably clean

Customer review rating 5.0/5

Sean Business - Confirmed reviews ALL

Best hotel stay on the coast ive had yet

Dear Sean We very much appreciate your comments regarding your stay at the Novotel Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Deborah Hicks Hospitality Administrator Novotel Surfers Paradise

Lovely staff and lovely room and lovely breakfast room

Customer review rating 5.0/5

Cheryl D. Friends - Confirmed reviews ALL

I celebrated my 60 th birthday and was surprised by a small cake and bottle of bubbles and it was a beautiful surprise and the staff were amazing and Sheridan on reception was really lovely and made my stay. Thank you to all .

Hi Cheryl, Thank you for your continued loyalty in choosing Novotel for your recent Gold Coast visit. Thank you for your kind comments and praise for our colleagues, notably Sheridan, who will be most appreciative of your positive feedback. Again Thank you for taking the time to share your experience. We hope to welcome you back again soon. Kind regards Deborah Hicks Hospitality Administrator Novotel Surfers Paradise

Great stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Friendly staff, Great location.

Dear Carolyn, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Deborah Hicks Hospitality Administrator Novotel Surfers Paradise

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,835 reviews 9.2/10 Location
  • 4,032 reviews 6.3/10 Room
  • 2,988 reviews 7.7/10 Service
  • 140 reviews 3.7/10 WiFi
  • 1,627 reviews 5.3/10 Comfort
  • 1,464 reviews 4.8/10 Cleanliness
  • 1,208 reviews 4.6/10 Amenities
  • 995 reviews 7.4/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Surfers Paradise

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.