Free standard shipping on all orders
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
● Designed for the maximum convenience and comfort for you and your pet while hiking, travelling.
● YOUR PET WILL TRAVEL IN COMFORT Well ventilated design for optimal airflow, two-way entry for easy access.
● DESIGNED WITH SAFETY IN MIND Equipped with a firmly reinforced structure to prevent itself from collapsing on your pet while travelling. Comes with a safety strap and buckle to secure your pet and prevent escape.
● For Your Convenience: Pockets on both sides provide room for storing leash, water, snacks, toys and other essential supplies.
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