maltipoo Wooden Puzzle

Immerse yourself in our premium puzzles made from the finest HDF sustainably sourced material, specially designed to provide a high-quality and long-lasting experience. Unlike flimsy plywood puzzles, our 3mm thick material guarantees durability and safety, ensuring a satisfying and enjoyable time for all puzzle enthusiasts.

All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has been shipped.

Potential delays can occur due to a high volume of orders or postal service problems that are outside of our control.

Cost of Shipping

We offer free shipping for orders over $100 to destinations within Australia, except hard to reach rural areas that incur an additional fee from Australia Post.

International Shipping

We currently only ship within Australia.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 4 days of receiving your shipping confirmation email, please contact us at contact@puzzleartaust.com  with your name and order number, and we will look into it for you.

At Puzzle Art Australia, we take immense pride in crafting premium wooden puzzles of exceptional quality. We understand that the enjoyment of solving a puzzle lies in the completeness of its pieces. That's why we offer you our guarantee: 99% of all puzzle pieces will be included in every puzzle you purchase from us.

Our manufacturing process is carefully designed to minimise any chances of missing pieces. From printing to cutting too packaging, we employ a meticulous approach that eliminates human intervention. Each puzzle is packed and sealed with utmost care to ensure its integrity.

To further ensure the quality of our puzzles, we conduct regular quality checks throughout the production process. These checks guarantee that our puzzles meet the highest standards and reach you in perfect condition.

While we strive for perfection, we understand that some pieces may be small and could potentially be misplaced. We recommend that you exercise extra care when starting your puzzle, and we suggest using a deep tray to prevent any accidental loss of pieces.

In the rare instance that you do encounter a missing piece, please reach out to our customer support team within 7 days of receiving your puzzle. We will promptly address the issue and provide a solution to ensure your complete satisfaction.

Your happiness and enjoyment of our puzzles are our top priorities. We stand behind the quality of our products, and this guarantee reflects our commitment to delivering exceptional wooden puzzles that captivate your imagination and provide endless hours of entertainment.