SlideShare a Scribd company logo
1 of 125
Topic Outline


      Introducing Toyota Australia
                   &
     Her Supply Chain Management

                By Cong Xue
History of Toyota Australia

• Toyota Motor Corporation Australia (TMCA) is a
  subsidiary of Toyota Motor Corporation (TMC).
• Toyota Australia’s origins go back to 1958.
• The commercial vehicle business became
  Thesis Toyota in 1971
• In 1988, Toyota’s local operations were unified
  to form Toyota Motor Corporation Australia
• Toyota Australia currently build two models—the
  Camry and Avalon series.
Toyota Australia Current Business

 • Toyota Australia is the second largest vehicle
   manufacturer in Australia.
 • Toyota Australia has exported over 60,000 cars
   to over 20 different commercial locations
   worldwide in 2003.
 • Toyota is a people oriented organization that
   sees the development of its staff as a foundation
   stone for future business prosperity.
 • Toyota has long been recognized as one of the
   most efficient manufacturers in the world
Business Context

The business context of Toyota Australia is actually link to
the operating environment that consists of a number of
factors.

   –   The global industry operating environment;
   –   Automotive investment trends;
   –   Policy environment;
   –   International market access;
   –   Australian industry operating environment; and
   –   Government policy environment.
Toyota Australia’s supply network

 The basic of Toyota Australia’s supply
  network:

   – Supplier Association
   – Effect of “knowledge sharing network” on
     supply chain coordination
   – Upstream and downstream entities
Suppliers Association
• The key to Toyota’s success would appear
  to be their highly effective supplier
  integration process that over the past 50
  years has enabled the excellence of their
  internal “hoshin kanri” strategic
  management, cross functional process
  based management and Toyota
  Production System to be shared directly
  with their direct suppliers.
Effect of “knowledge sharing network”


 • The effects of knowledge sharing network
   on the coordination of supply chain and
   product customization forms the basis of
   Toyota Production System (TPS).

 • The aim is to have members identify
   themselves as part of an interdependent
   economic network.
The Upstream problems

  After a series of research, few critical
  factors were identified:

  – Bundled outsourcing
  – Logistic challenge
  – Import of vehicle components
Bundled Outsourcing
• One of the important characteristics of Toyota Japan
  suppliers system in terms of the inter-firm tasking
  portioning is that the outsourcing ratio is high not only in
  manufacturing but also in product development.

• There is a difference in terms assembly process and the
  level of hierarchy in supplier.

• Without bundled Outsourcing, it has first changed the
  internal process of the supply chain and most
  importantly, the number of first tier suppliers decreases
  and many of the suppliers ascended to the higher tiers
  and the hierarchy of the parts markers.
Logistic Challenge

• One advantage of localization is closer
  relationships facilitate collaborative
  problem solving.
• Longer supply lines required faster order
  processing, and this was done
  electronically.
• Essentially, electronic kanban cards were
  identical in function to the physical kanban
  cards used by Toyota in Japan.
Import of Vehicle Components

• In the case of Toyota Australia, only 79
  per cent of components are local content,
  with the balance relying on imports.

• This has been highlighted as one of the
  critical factors in terms of supply chain due
  to the fact the it affects the supply chain
  coordination as well as the upstream
  entities.
Upstream Entities

  At current, Toyota Australia has an extensive
  local supplier base from its 98 component
  suppliers and 300 general suppliers.

  In general, suppliers may be broadly classified
  into three categories:

   – Parts suppliers (Key component/ low assets
     specificity component)
   – Raw materials suppliers
   – Suppliers of equipment and tools
Downstream Entities

  In general, Toyota Australia has the
  following downstream entities:

  – Warehouse facilities in all major states
  – Distributors in all major states
  – Dealer network of over 285 outlets across
    Australia
Internal entities
  To build a car, the internal entities of the supply
  chain which includes all of the in-house
  processes used in transforming the inputs from
  the suppliers are as follows:

   – Production of Engines
     (Once completed, the engines head straight for the
     final assembly)
   – Pressing of steel panels and parts
   – Welding of car shells
   – Painting of car shells
   – Final Assembly
Topic Outline


           Toyota’s Australia
                   &
          Her Current IT Setup

            By Simon Chew
Topic Outline


        IT Solution for
   Toyota Motor Corporation
            (TMC)
IT Solution for TMC

• Enterprise Resource Planning System
  (ERP)

• E-Marketplace

• TradeMatrix system
IT Solution for TMC




  Enterprise Resource Planning
           System (ERP)
Enterprise Resource Planning System




                Why ERP?
Enterprise Resource Planning System


 • One of the largest automotive companies
   in the world
 • Total of 51 overseas manufacturing
   companies in 26 countries / locations
 • Overseas network consisting of more
   than 160 importers / distributors and
   numerous dealers.
Enterprise Resource Planning System

 • SAP Automotive ERP Suit
 • Main means of information flow between
   Toyota and its counterparts worldwide.
 • Tighter collaboration links
 • With SAP, gain:
   –   Outstanding strategic,
   –   Operational,
   –   Financial,
   –   Marketing positions
IT Solution for TMC




           E-Marketplace
TMC E-Marketplace
• iStarXchange
• Initiative with i2 Technologies Inc.
• Allow subscripted members able to view a single
  catalogue to:
   –   view information on parts
   –   checking the prices and availability
   –   conduct transaction online
   –   forecasting supply and demand
   –   delivery cycle
• Improved forecasting
• Enhancing the planning
• Enhance deployment and replenishment of the inventory
IT Solution for TMC




        TradeMatrix system
TradeMatrix system

• Initiative with i2 Technologies Inc
• Automates with equipment manufacturer
  and suppliers in terms of :
  – site’s inventory management
  – warehousing
  – Logistic and shipping
Topic Outline


        IT Solution for
   Toyota Motor Corporation
            Australia
            (TMCA)
IT Solution for TMCA

• Main SAP Automotive suit ERP system
• BEA Web-logic Integration 8.1 (Integrated
  within the SAP automotive suit)
• Electronic “Kanban”-Card System
• Participant of iStarXchange
• Major Player in Australian Automotive
  Network eXchange (AANX)
IT Solution for TMCA




  Main SAP Automotive Suit ERP
             System
Main SAP Automotive Suit (ERP)

• Main means of information flow between
  Toyota Australia and its counterparts
  worldwide.
• Tighter collaboration links between TMCA
  and TMC
  – Logistic and shipping
  – Overall Value Chain
IT Solution for TMCA




  BEA Web-logic Integration 8.1
BEA Web-logic Integration 8.1

• Integrated within the SAP automotive suit
•  Main IT Backbone of TMCA
• Based on Open Standard
• Allow connection to their numerous
  partners in the value chain via an
  assortment of systems in Australia
• Integrate the systems and processes that
  connects Toyota Australia and its trading
  partners
BEA Web-logic Integration 8.1

•    Functions:
    – Electronic proof of delivery
    – Online accounts payable status for suppliers
    – Fleet management integration
    – The Toyota Vehicle Order Processing
      System (TVOPS)
    – Advance Shipping Notice for vehicle
      deliveries
    – Vehicles inventory synchronization
BEA Web-logic Integration 8.1
Customised BEA
  Application
BEA Web-logic Integration 8.1
         Financial management functions
IT Solution for TMCA




            SAP vs BEA
SAP vs BEA
                                               International
                                               collaboration

 Raw Material
 Suppliers
                                                                   End Customer




                                     SAP/BEA                              Dealers
1st Tier/ 2nd Tier
Suppliers

                     Manufacturing                             Warehouse/
                     Plants                                    Parts Centers
IT Solution for TMCA




    Electronic “Kanban”-Card
              System
Electronic “Kanban”-Card System

• Identical in function to the physical
  “kanban” cards used by Toyota in Japan
• 4 main purpose:
   – Sole means of requesting new parts
   – Send for every order shipment
   – Send to a specific supplier plant
   – Establishing the mix and volume criteria for
     assessing if an order was correct
Electronic “Kanban”-Card System




           “Kanban”= Card (Japanese)
Electronic “Kanban”-Card System

PARTS                                         TOYOTA
SUPPLIER                                      (TMCA)
              Material Requirements Forcast
                                                                  Orders
 Planning     ANSI X12 830                    Planning            Forecasts

                           Kanbans
                          Delivery Docket     Kanban
                                              Sorting      Production
                                                           Line
Despatching   Goods

              Kanbans

              Delivery Docket                  Receiving



 Accounts     Remittance Advice               Accounts
 Receivable   EDIFACT REMADV                  Payable



                 EFT                 EFT




                        BANKING
                        SYSTEM
IT Solution for TMCA




     Participant of iStarXchange
Participant of iStarXchange
• Main e-marketplace between TMCA and its counterparts
  worldwide
• Allow subscripted members able to view a single
  catalogue to:
   –   view information on parts
   –   checking the prices and availability
   –   conduct transaction online
   –   forecasting supply and demand
   –   delivery cycle
• Improved forecasting outside Australia
• Enhancing the planning outside Australia
• Enhance deployment and replenishment of the inventory
IT Solution for TMCA



     Australian Automotive Network
            eXchange (AANX)
Australian Automotive Network eXchange


 • Four major car manufacturers in Australia
   are involved
 • Numerous service providers and non-key
   suppliers
 • Provides IP based Extranets for the
   automotive industry in Australia
 • Operates as a virtual point network (VPN)
 • Allows users to send date to each other in
   a reliable and secure manner
Australian Automotive Network eXchange

 • Main components:

   – A network that is based on available Internet
     technology
   – Operated by agreed and standardized service levels.
   – Demonstrating proactive management of trading
     partner connections
   – Practice the best standard of security and privacy for
     transactions and interoperability between service
     providers
Australian Automotive Network eXchange


 • Benefits includes:
    – Pervasive supply chain communications
    – Rapid application deployment across the
      supply chain
    – Lower cost of EDI
    – Faster Business Cycles
    – Simpler integration into trading partners' and
      customers' online e-business systems and
      strategies
Australian Automotive Network eXchange

                                                                                              Software
                                                                                              Gateway
                                   Router                                Dialup
                                                                         trading
  Trading
                                                                         Partner
  Partner
                                               Permanent
                                               Connection                               IBM          Laptop
            Firewall    Hardware                                                     Compatible     Computer
                        Gateway
                                                                              Modem

                                                                                                     Modem

                                       Equant                  Connect

                                                    Exchange
                                                      Point


                                                                        Permanent
                                                                        Connection
              AANXO
              Monitor
                             CASP                                                                  Trading
                            Keytrust                                                               Partner
                                                               Router     Hardware
                                        Community
                                                                                        Firewall
                                                                          Gateway
                                        Directory &
                                       Authentication



                                       AANX Framework
IT Solution for TMCA




         Problem Statement
IT Solution for TMCA

                 Weaknesses
• Lack of alternatives in the domestic supplier
  base and risk of currency exposure
• Problems arising in linear supply chain
• Over-reliance on forecast planning for
  production
• Lack of Vertical industrial relations environment
IT Solution for TMCA



   Lack of alternatives in the domestic
    supplier base and risk of currency
                 exposure
IT Solution for TMCA
      Lack of alternatives in the domestic supplier
          base and risk of currency exposure
• TMCA’s supplier agreements have to be obtained with
  the approval of the TMC
• Import costs and extended time taken for components to
  arrive in Australia hinder TMCA’s JIT system.
• Currency exposure will cause too great a financial risk
  for TMCA
• Components also take longer to arrive the plant
• Affect on the overall production costs and time taken to
  produce a “locally produced” Toyota cars
IT Solution for TMCA




      Problems arising in linear
            supply chain
IT Solution for TMCA
             Problems arising in
             linear supply chain
• Dispersed geographical location of the TMCA
  supply chain infrastructure
• Cannot currently communicate and interact with
  other members further downstream
• No collaborate in spite of TMCA’s involvement
  with the AANX network
• Escalate problems with ongoing redundant
  supplier delivery expenses
IT Solution for TMCA



  Over-reliance on forecast planning for
                production
IT Solution for TMCA
         Over-reliance on forecast
          planning for production
         PARTS                                         TOYOTA
         SUPPLIER                                      (TMCA)
                       Material Requirements Forcast
                                                                           Orders
          Planning     ANSI X12 830                    Planning
                                                                           Forecasts


                                    Kanbans
                                                       Kanban
                                   Delivery Docket
                                                       Sorting      Production
                                                                    Line
                       Goods
         Despatching
                       Kanbans

                       Delivery Docket                  Receiving



          Accounts     Remittance Advice               Accounts
          Receivable                                   Payable
                       EDIFACT REMADV



                          EFT                 EFT




                                 BANKING
                                 SYSTEM
IT Solution for TMCA




 Lack of Vertical industrial relations
            environment
IT Solution for TMCA
             Lack of Vertical industrial
              relations environment
• Currently industrial relationships with automotive
  manufacturers in terms of sharing suppliers

• Current AANX network relying on the freight company to
  do all the logistics planning

• Automotive shipments require specialised vehicle
  transport ships
IT Solution for TMCA




          Business Goals
IT Solution for TMCA
            Business Goals
2. Provide a comprehensive domestic
   supplier base
3. Provide initiatives for a non-linear, hub-
   based supply chain system
4. Provide real-time updates on demand
   and supply allocation
5. Vertical industry logistics collaboration
IT Solution for TMCA




        Solutions Overview
IT Solution for TMCA
 Goal 1: Provide a comprehensive domestic supplier base
Solution: Implementation of a supplier website

  Goal 2: Provide initiatives for a non-linear, hub-based supply chain system
 Solution: An agent-based e-marketplace initiative.

 Goal 3: Provide real-time updates on demand and supply allocation
Solution: Real-time tracking function module incorporated into the current
           electronic BEA system

 Goal 4: Vertical industry logistics collaboration
Solution: An intelligent logistic coordinating agent in the form of a
                    collaborative e-logistics hub.
Solution 1

              Solution 1
  Implementation of a supplier website

             By Joseph Baez
Solution Description

• Goal 1 – Provide a Comprehensive Domestic
  Supplier Base

  SOLUTION: Implementation of a supplier web site
   – U.S. version of Toyota supplier web site
      • Toyota Supplier.com
        www.toyotasupplier.com
Supplier Website
Supplier Website
• TMCA focused on core competencies in
   – high-end design
   – engineering and
   – system integration

• Toyota Australia needs highly focused
  core competency oriented suppliers.

• Small and diverse companies though have the ability to display such
  potential to add
   – Innovation
   – Flexibility and
   – Strength to TMCA’s supply base.
Supplier Website
• TMCA first has to open its doors to the
  domestic market suppliers
  – Invest in their new concept of supply base
     • Target: 100% domestic suppliers


• Supplier-centric web site
  – Provide
  – opportunities
    to expand TMCA
    supplier network.
Supplier Website




       Figure 6.   Access Flow From Toyota
                   Australia Suppliers web site
Supplier Website
Reasoning behind Goal 1 – The Business Needs

•   Many of TMCA’s car components have to be imported due to the lack of
    domestic suppliers
     – Application of the “right part at the right place at the right time” concept or JIT to
       lack the optimal efficiency throughout the TMCA supply chain.

•   The implementation of a comprehensive domestic supplier base is
    essential.

•   Provision of collaborative web site linking current TMCA online presence
    which provides similar functions to the Toyota supplier’s web site currently
    in use in North America
     – Allowing TMCA to have comprehensive overview of their current suppliers.
     – Also reducing the red-tape involved to be part of the TMCA supply chain; and
       most importantly
     – Provides TMCA with a channel to disseminate important supplier related
       information to its upstream entities.
Supplier Website
•   Web site functions
     – Potential suppliers will be able to acquire information on the requirements of
       becoming part of TMCA’s supplier network
          • Potential suppliers need only to download/complete an online form
            to join the network
          • Information such as
               – Supplier’s guide
               – Community activities; and
               – Any core information about TMCA’s current supplier’s network can be obtained from the
                 website.

     – Connection links provided to domestic e-Marketplace
          • Registered e-Marketplace members:
               – Able to enjoy the privileges on what the e-Marketplace is offering
          • To be discussed in Solution 2

•   New opportunities for potential suppliers as well as existing suppliers
    who possess the capabilities to improve TMCA’s
    overall supply chain process using this proposed
    collaborative web site.
Solution 2


 An agent-based e-marketplace initiative
Solution Description


• Goal 2 – Provide initiatives for a non-linear,
  hub-based supply chain system

  SOLUTION: Agent-Oriented Domestic e-
  Marketplace
Agent Oriented Domestic Marketplace




              Figure 7: Logical concept of the
                     Domestic e-Marketplace
Agent Oriented Domestic Marketplace
 General Overview
 • Proposed e-Marketplace functions
    – Will be able to support a broader base of services given
      further growth in e-Market infrastructure
    – Baseline interaction and directory services
    – Specialty market services, such as:
        • Dynamic trading;
        • Cooperative supply chain integration
          and management
    – Enables and facilitates the relationship between
      business participants
        • Suppliers and service providers; and
        • Supporting systems
Agent Oriented Domestic Marketplace

  • Proposed e-Marketplace functions (contd.)
     – Many-to-many relationships supported between TMCA
       and these business partners.
     – Enables both TMCA and suppliers to leverage
       economies of scale in their trading relationships
     – Allows access to a more liquid marketplace
        • Further allows the use of dynamic pricing models
            – e.g. Auctions (one of the services provided in
              the proposed e-marketplace)
           – Improve the economic efficiency of the market
             where uncertainty about prices and demands are
             common.
Agent Oriented Domestic Marketplace
  Integration with existing systems
  • e-Marketplace architecture accommodates and supports
    interfaces to the existing business models of the participant
    entities through cooperative supply-chain integration and
    management
     – To provide smooth and effective integration at the business
        level

  • There is a need for well-accepted interoperability standards,
    which must be meshed for supply chain integration to meet
    business demands.

  • e-Marketplace corresponds with the supply chain with
    flexibility and agility in responding to customer demand shifts
    without conflicts in resource utilization.
Agent Oriented Domestic Marketplace

 Integration with existing systems (contd.)
 • Fundamental objective  improve coordination within
   and between various participant business entities in the
   supply-chain

 • The increased coordination can lead to:
    – Reduction in lead times and costs
    – Alignment of interdependent
      decision-making processes
    – Improvement in the overall performance of each
      participant in the chain as well as the supply chain
      itself.
Agent Oriented Domestic Marketplace

  Integration with existing systems (contd.)




    Figure 8: Logical concept of system Integration.
Agent Oriented Domestic Marketplace

  Agent-Oriented e-Marketplace
  • Handles complex and non-deterministic interactions
    usually involved in e-Marketplace
     – E.g. Auctions and ad-hoc service integrations
  • Components of proposed e-Market system for TMCA will
    be able to change its configuration to participate in
    different, often simultaneous roles in e-Marketplaces.
     – Completes tasks that would be manually impossible.
  • e-Marketplace agents play several roles
     – Will be able to coordinate, cooperatively or
        competitively, with the other agents, including HR
Agent Oriented Domestic Marketplace




   Figure 9: The architecture of the e-Auction within the proposed e-Marketplace
Agent Oriented Domestic Marketplace
  Agents for the proposed e-Marketplace:
  • User interface agents
     – support and collaborate with users in the same work environment to
       achieve the users’ goals

  • Business-specific service agents
     – Specialists that provide a collection of business-services available in
       the e-Marketplace
     – Performing the functionality of a business service is typically the
       cooperative integration of several agents including:
         • business-specific service agents; and
         • market service agents
     – Acts as a representative in the e-Marketplace for some functionality
       that is based on legacy applications or libraries, such as a product
       catalogue web site
Agent Oriented Domestic Marketplace
  Agents for the proposed e-Marketplace (contd.)
  •   Market service agents:
       – Specialises in providing a collection of functions for generic
         e-Businesses in e-Marketplace environments in which a single entity
         (usually an agent) can perform its tasks in the e-Marketplace.
       – Market services (value-added and core services) are horizontal,
         i.e., services that are used in several business domains by several business
         entities.

  •   Integration service agents
       – Also provide a collection of integration functions for a cooperative distributed
         system in which a single entity (agent, component, object, etc.)
         can perform its tasks.
       – Used by several distributed entities. E.g. a brokering agent provides a
         capability-based integration service in the e-Marketplace.
           • Another type of integration agent provides view-integration,
             which is a service to merge and map the description of business-objects
             (e.g., source schemas) in the e-Marketplace supported by the business
             ontology into an integrated view or schema
Agent Oriented Domestic Marketplace
  Reasoning behind Goal 2 – The Business Needs
  • The acquisition process of parts, materials and supplies from
    TMCA’s 100+ suppliers can be slow, expensive and ineffective

  •   A “milk run” system could be possible within these
      groups of suppliers.
       – No coordination among suppliers have been established
          Currently a missed opportunity

  •   Current electronic Kanban (card) system is the only existing mechanism for
      ordering supplies between TMCA and its suppliers;

  •   A linear supply chain is not able to efficiently support the JIT productions as
      significant collaboration among entities within the supply chain.

  •   For these reasons an agent-based e-marketplace initiative
      will be suitable
       – TMCA will be able to eliminate its existing linear supply chain system to permit
         supplier collaboration and integration.
Topic Outline


                Solution 3

   Real Time Inventory Tracking Module

        By Nurhazman Abdul Aziz
Solution 3 :
 Real Time Inventory Tracking Module

 Why did introduce this module?

 • GOAL 3: Provide real-time updates on
   demand and supply allocation

 • Solution: Real-time tracking function module
   incorporated into the current electronic BEA
   system
General Overview

• A complete modular solution,
• reduce the bullwhip effect which causes
  shifts in orders up and down the supply
  chain,
• eliminating any stockpiling cause by the
  current forecast method of determining the
  quantity of components needed for the
  productions.
General Overview

• to provide process visibility across the
  value chain, giving suppliers greater
  control over the process and
• ensure synchronization of information with
  all partners regardless of size or
  geographic location.
Graphical Overview
The Real Time Inventory Tracking Module


 • To be incorporated into the BEA system,
   which comprises of 4 agents

    – Forecast Agent
    – Inventory Agent
    – Order Agent
    – Multi - Tier Visibility Agent
Details of the Desired Agents to be work as

 Forecast Agent
 • enables suppliers to rapidly align demand and supply in the mid-to-long-
    term planning horizon,
 • allowing customers and their partners to arrive at a consensus forecast or
    plan.
 • provides alerts and notifications of demand supply mismatches and
 • can support a single-phase or two-phase commit planning process.

 Inventory Agent
 • enables suppliers to align demand and supply by providing visibility to
    inventory status levels at multiple internal and external locations, as well as
    in-transit positions, enabling optimal levels of inventory.
 • allows partners to exchange key inventory-related information, such as
    demand-pull requests and target inventory levels
 • can be used to track supplier compliance to contract obligations such as
    min/max inventory levels.
 • exception alerts can be configured to flag any inventory-level violations.
Details of the Desired Agents to be work as

 Order Agent
 • enables suppliers to manage and track the entire purchase order lifecycle
    through TMCA’s supply process.
 • Suppliers can manage and track, in real-time, the complete end-to-end
    process for discrete, replenishment, demand pull and/or blanket purchase
    orders from order creation through shipment, receipt, invoicing and
    payment.

 Multi-Tier Visibility Module
 • allows TMCA to extend their demand/supply planning, order management
   and inventory management workflows beyond their first-tier partners to
   provide visibility to the processes executed between tier two, three and four
   partners.
 • allows to monitor demand/supply disconnects and exceptions throughout
   the extended supply chain,
 • providing tools to help identify the impact of problems identified multiple tiers
   away.
A Suitable Scenario
•   The interest of this system is focused on a complete solution to provide a
    real-time updates on the demand and supply allocation.

•   one of the distributors of TMCA has just received an order of purchase of a
    locally made Toyota Camry.

•   logs the order into the current BEA system, the information will immediately
    be sent Toyota Vehicle Order Processing System (TVOPS).

•   the real-time inventory module will acquire the new order information and be
    analysed.

•   sent to the respective suppliers to be updated onto their own system.

•   With such message flow, suppliers can get their supply ready for the next
    delivery to meet the JIT production in the shortest possible time needed.
Topic Outline


           Solution 4

  An agent-based transport and
   logistics coordination system
Solution 4

An agent-based transport and logistics coordination system

Why did introduce this module?

• Goal 4: Vertical industry logistics collaboration


• Solution: An intelligent logistic coordinating agent in the form of a
   collaborative e-logistics hub.
General Overview

• An agent-based transport and logistics coordination
  system (collaborative e-market), are designed to
  accomplish transport and logistic coordination tasks
  among different automotive manufacturers in Australia.


• Consist of 4 generic roles agents in supply chain:
     • Distribution Hub Agent
     • Logistics Coordinator Agent,
     • Manufacturer Agent
     • Transporter Agent.
Framework for agent based supply chain coordination


The Distribution Centers of individual
automotive manufacturers will send their
distribution requirement (DRP) to a
Logistics Coordinator who will transform
the DRP into transport and manufacturing
requirements.

These requirements will be broadcast to
the available transporters and
manufacturer’s plants so that they could
work on their bids.

After the bids are received, the logistics
coordinator will work on a global optimized
solution before committing the distribution
centers.
Logistic Optimisation within Australia

 How does the logistics optimisation works within Australia:

 •    Based on ordered demand established, the Distribution Hub Agent
      calculates the distribution requirements.

 •    pass the DRP to the Logistics Coordinator Agent by pre-defined data
      interface. logistics coordinator splits the requirement into manufacturing
      and transportation requirements.

 •    Logistics Coordinator Agent divides the distribution requirements based on
      a historical knowledge base.

 •    In this database, the records show for a product, how long it will take for
      the Manufacturing Plants to produce a specific quantity, and how long it
      will take for the Transporters to deliver as shown in Table next
Logistic Optimisation within Australia




1.   In the first round of coordination, the “Price” afforded by the Distribution
     Center is not given to the Manufacturing Plants and the Transporters.

3.   Instead, the Logistics Coordinator waits for the service providers to bid
     with price.
Logistic Optimisation within Australia

 •   The Transporter Agents perform local optimization using their own data
     on routes, schedules and consignments.

 •   The Manufacturer Agents will perform local optimization using data on
     inventory, capacity and processing times.

 •   The results of the optimization will be transferred to the Logistics
     Coordinator Agent for global optimization.
Global Optimisation

• After the Manufacturer and Transporter
  Agents finish local optimization process,
  they will commit the orders back to the
  Logistics Coordinator Agent.
     • to combine the respective commitments to produce
       joint commitments by summing up price and lead
       times (for Q1, Q2 and Q3 respectively)
Global Optimisation

•   The optimization searching process
    is to find the optimal point (see
    Figure 12) which with acceptable
    difference with that of the customer
    requirement (with quantity, price and
    due date).

•   If the point identified is still not
    acceptable, a boundary box will be
    defined around the optimal point to
    set the lower and upper limits so that
    a second round of bidding can be
    done. This process will be repeated
    until the solution converges.
A Suitable Scenario
•   The interest of this system is focused on improving the current logistic
    demand to provide customers with the fastest delivery of their vehicles.
•   wish to send 20 cars to a country.
•   not feasible for TMCA to ship the cars.
•   With the system, TMCA invites other automotive manufacturers to join
    collaborative e-logistic marketplace.
•   individual automotive manufacturers will submit their orders to the e-
    marketplace.
•   Together with the shipping information provided by the freight companies,
    the system will conduct an optimization searching process based on
    manufacturer’s requirements (quantity, designation, price and due-date) and
    the shipping details until the search has reached a optimal point when is
    feasible for the shipment to be made to the country or even nearby ports
    with the least time needed for the vehicles to arrive to their final
    designations.
Integrating the four solutions in a big solutions
Integrating is made possible
 •   In order to overcome the weaknesses as previously identified, the team have provide
     with individual solution to address each weakness.

 •   the proposed solutions are based on open standards means that is inherently easy to
     modify.

 •   designed to be flexible,

 •   allows the stakeholders to decide on which system is to be integrated and which
     system to be run alone.

 •   Additionally, exposing functionality and data as services across the enterprise also
     helps TMCA reduce overhead by eliminating the need for infrastructure duplication.

 •   the messaging-oriented nature of these solutions enables the team to link sales,
     marketing, manufacturing, and financial applications in real-time, which improves
     customer service by making up-to-the-minute information accessible across our value
     chain.

 •   Therefore, the team strongly suggests the implementation of the integrated solution.
Topic Outline


          Financial Analysis

          By Loh How Whay
Financial Analysis

• Increased ROI on Existing System

   – Toyota’s WebLogic platform

   – WebLogic development environment is built
     on the standards-based Java 2 Enterprise
     Edition (J2EE) platform
Financial Analysis
  Development Cost
   Team of developers required by TMCA:
    1    Project Leader
    2    System Analysts
    10   Programmers       SALARIES AND WAGES
                           Team member                Salary/wages for project
                           Project Leader             $50,000.00
                           Senior system analyst      $35,000.00
                           System analyst             $30,000.00
                           Programmer analysts        $60,000.00
                           Programmers                $160,000.00
                           System programmers         $50,000.00


                           Total salaries and wages   $385,000.00
Financial Analysis
 SUMMARY OF DEVELOPMENT COST


 Expenses                 Amount
 Salaries/wages           $385,000.00
 Equipment/installation   $100,000.00
 Trainning                $200,000.00
 Facilities               $120,000.00
 Utilities                $70,000.00
 miscellaneous            $100,000.00
 Licenses                 $10,000.00      Development Costs Graph
 Support Staff            $50,000.00


 Total                    $1,035,000.00
Financial Analysis

 SUMMARY OF ANNUAL OPERATING COSTS


 Recurring expense               Amount

 Connectivity                    $50,000.00

 Equipment/installation          $20,000.00

 Programming support             $80,000.00
                                               Annual Operating Costs
 Training & ongoing assistance   $120,000.00
                                               Graph
 Advertising                     $50,000.00




 Total recuring costs            $320,000.00
Financial Analysis
SAMPLE BENEFITS


Benefits/cost saving            Amount
Increased localization of
parts                           $300,000.00

Efficiency and flexibility in
dealing with suppliers.         $200,000.00

Reduced shipping costs          $250,000.00
Increased sales of                              Sample Benefits Graph
cars/parts                      $1,300,000.00

Other savings                   $100,000.00



Total annual benefits           $2,150,000.00
Topic Outline

         Net Present Value
                 &
        Return of Investment
NPV & ROI
Topic Outline



          Financial Challenge
Financial Challenge
•   PROJECT COST
    –   Professional constraint programmers + months of development time
    –   Significant investment amount from TMCA.

•   THE NEED TO TRAIN INTERNAL AND EXTERNAL USERS
    –   Company staff, suppliers, customers, automotive manufacturers, etc.

•   PROPER INFRASTRUCTURE NEEDS TO BE PROVIDED
    –   Users need to be capable of operating the system
        with minimal technical support
    –   Requires a significant amount of time and money
          •   Crucial to ensure project success.

•   THE NEED TO RETAIN SYSTEM EXPERTS
    –   None of required skills currently available to develop/support the system

•   PREPARING FOR POSSIBLE OUTCOMES
    –   Toyota should be prepared for project failure
    –   A contingency plan
          •   fallback to other alternatives e.g. AANX.
Topic Outline



        Organisational Challenge
Organisational Challenge
•   COLLABORATION WITH PROJECT TEAM
    –   IT staff to work closely with the development team
         • Business requirements and project goals to be met
    – Constant communication between the development team and TMCA staff

•   COLLABORATION WITH AUTOMOTIVE MANUFACTURERS,
    SUPPLIERS & CUSTOMERS
    – Crucial requirements need to be identified → successful solution
    – Effective system use by users

•   FOSTERING NEW RELATIONSHIPS
    – Marketplace will open up to potential customers and business partners
         • Vertical/Horizontal industry
         • Requires better customer & supplier relationship management

•   ADVERTISING THE NEW SYSTEM
    – Internal and external users mist be informed of new system
         • E.g. automotive manufacturers, suppliers & customers
Organisational Challenge
• TRAINING USERS WITH NEW SKILLS & KNOWLEDGE
  – TMCA Needs to provide proper training methods to both internal and
    external
    users of the system;
  – USERS: Internal staff, suppliers, manufacturers & customers.

• ACHIEVING GLOBAL REACH
  – International market remains major challenge for TMCA

• CONVINCING TMC TO ADOPT THE SYSTEM
  – Pressure on TMCA for successful and reusable implementation

• MONOPOLY ISSUES
  – Blackbox method
  – Solution 4 will be an optional solution which requires careful
    consideration
Financial Feasibility

 • 6 months to develop and deploy
   → Complexity

 • Benefits
   –   Shipping cost reduction;
   –   Higher percentage of parts localization;
   –   Increased profitability;
   –   increased efficiency;
   –   etc.
Topic Seminar



         Cost Benefit Analysis
Cost
Categories of Cost                                                 Significant   Major       Minor

Development/maintenance costs                                                            X


Getting existing suppliers to use the system                            X


Reduction of shipping cost                                                               X


Attracting new suppliers                                                X


Disruptions to staff                                                                             X


Additional staff to handle the system                                                            X


Threat of competitors taking advantage of similar technology and                                 X
achieving similar efficiency improvements.
Benefits
Categories of Benefits                                                  Significant   Major   Minor

Increased localization of parts                                              X



Expanded sales and customer base                                                                  X



Efficiency and flexibility in dealing with suppliers.                        X



Gaining experience that would assist with future e-commerce ventures.        X




Increasing the business’ competitive advantage                               X



Suppliers remain loyal due the range of services offered                     X
Organizational Feasibility

 • New solution to work in tandem with the
   existing system
   – Phased installation
     • Ensures that organisational operations will not be
       affected dramatically during implementation.
     • Relationship between Toyota & suppliers improved
       → higher degrees of collaboration
        → System    Introduction Highly Feasible
Conclusion
• The study is being conduct in procedural manner.
• Focus on current supply chain and what the current IT
  setup exist
• Weakness were identified based on overall supply chain
  process
• Goal are set to close the current gap of inefficiency
  identified.
• Based on each goals, solutions are derived.
• To prove worthiness of each solution, illustrates in terms
  of business needs are provided.
• Other factors, such as challenges and financial, have
  proofed feasible for these proposed solutions to be
  implemented.
Q & A Session

More Related Content

What's hot

Toyota case study
Toyota case studyToyota case study
Toyota case studyUsman Zafar
 
ATLANTIC COMPUTER: A BUNDLE OF PRICING OPTIONS
ATLANTIC COMPUTER: A BUNDLE OF PRICING OPTIONS ATLANTIC COMPUTER: A BUNDLE OF PRICING OPTIONS
ATLANTIC COMPUTER: A BUNDLE OF PRICING OPTIONS Akshay Jain
 
A CASE STUDY ON TOYOTA PRODUCTION SYSTEM.pptx
A CASE STUDY ON TOYOTA PRODUCTION SYSTEM.pptxA CASE STUDY ON TOYOTA PRODUCTION SYSTEM.pptx
A CASE STUDY ON TOYOTA PRODUCTION SYSTEM.pptx3131MKARTIKEYA
 
ZipCar : Influencing Consumer Behavior
ZipCar : Influencing Consumer Behavior ZipCar : Influencing Consumer Behavior
ZipCar : Influencing Consumer Behavior Shivank Pandya
 
Pricing predicament solution tony case
Pricing predicament solution   tony casePricing predicament solution   tony case
Pricing predicament solution tony casegeetsawhney
 
presentation on Toyota motors L.t.d
presentation on Toyota motors L.t.dpresentation on Toyota motors L.t.d
presentation on Toyota motors L.t.dShivam Gupta
 
Final Ford Presentation
Final Ford PresentationFinal Ford Presentation
Final Ford Presentationajayjagtap67
 
Toyota Motor Manufacturing Inc - Case Study
Toyota Motor Manufacturing Inc - Case StudyToyota Motor Manufacturing Inc - Case Study
Toyota Motor Manufacturing Inc - Case StudyIshan Parekh
 
Sales Force Training at Arrow Electronics - Case Analysis
Sales Force Training at Arrow Electronics - Case AnalysisSales Force Training at Arrow Electronics - Case Analysis
Sales Force Training at Arrow Electronics - Case AnalysisNikhil Saraf
 
Sales soft marketing 3
Sales soft marketing 3Sales soft marketing 3
Sales soft marketing 3Amogh Vaidya
 
Toyota Production System (Bussiness Case Studies & Plan)
Toyota Production System (Bussiness Case Studies & Plan)Toyota Production System (Bussiness Case Studies & Plan)
Toyota Production System (Bussiness Case Studies & Plan)Nurhazman Abdul Aziz
 
Case Study : Eco7-Launching a New Motor Oil
Case Study : Eco7-Launching a New Motor OilCase Study : Eco7-Launching a New Motor Oil
Case Study : Eco7-Launching a New Motor OilHafizullah Mohd Amin
 
Toyota Strike Karnataka 2005
Toyota Strike Karnataka 2005Toyota Strike Karnataka 2005
Toyota Strike Karnataka 2005Kapil Sahni
 
Toyota supply chain management
Toyota supply chain managementToyota supply chain management
Toyota supply chain managementAbhinav Kp
 
Itc interrobang final
Itc interrobang finalItc interrobang final
Itc interrobang finalRobin Jain
 

What's hot (20)

Toyota Logistics
Toyota Logistics Toyota Logistics
Toyota Logistics
 
Toyota case study
Toyota case studyToyota case study
Toyota case study
 
ATLANTIC COMPUTER: A BUNDLE OF PRICING OPTIONS
ATLANTIC COMPUTER: A BUNDLE OF PRICING OPTIONS ATLANTIC COMPUTER: A BUNDLE OF PRICING OPTIONS
ATLANTIC COMPUTER: A BUNDLE OF PRICING OPTIONS
 
A CASE STUDY ON TOYOTA PRODUCTION SYSTEM.pptx
A CASE STUDY ON TOYOTA PRODUCTION SYSTEM.pptxA CASE STUDY ON TOYOTA PRODUCTION SYSTEM.pptx
A CASE STUDY ON TOYOTA PRODUCTION SYSTEM.pptx
 
ZipCar : Influencing Consumer Behavior
ZipCar : Influencing Consumer Behavior ZipCar : Influencing Consumer Behavior
ZipCar : Influencing Consumer Behavior
 
Pricing predicament solution tony case
Pricing predicament solution   tony casePricing predicament solution   tony case
Pricing predicament solution tony case
 
presentation on Toyota motors L.t.d
presentation on Toyota motors L.t.dpresentation on Toyota motors L.t.d
presentation on Toyota motors L.t.d
 
Toyota recall
Toyota recall Toyota recall
Toyota recall
 
Sainsbury in Egypt
Sainsbury in EgyptSainsbury in Egypt
Sainsbury in Egypt
 
Final Ford Presentation
Final Ford PresentationFinal Ford Presentation
Final Ford Presentation
 
Toyota Motor Manufacturing Inc - Case Study
Toyota Motor Manufacturing Inc - Case StudyToyota Motor Manufacturing Inc - Case Study
Toyota Motor Manufacturing Inc - Case Study
 
Coca-Cola in Rural India
Coca-Cola in Rural IndiaCoca-Cola in Rural India
Coca-Cola in Rural India
 
Sales Force Training at Arrow Electronics - Case Analysis
Sales Force Training at Arrow Electronics - Case AnalysisSales Force Training at Arrow Electronics - Case Analysis
Sales Force Training at Arrow Electronics - Case Analysis
 
Sales soft marketing 3
Sales soft marketing 3Sales soft marketing 3
Sales soft marketing 3
 
Toyota Production System (Bussiness Case Studies & Plan)
Toyota Production System (Bussiness Case Studies & Plan)Toyota Production System (Bussiness Case Studies & Plan)
Toyota Production System (Bussiness Case Studies & Plan)
 
Case Study : Eco7-Launching a New Motor Oil
Case Study : Eco7-Launching a New Motor OilCase Study : Eco7-Launching a New Motor Oil
Case Study : Eco7-Launching a New Motor Oil
 
Toyota Strike Karnataka 2005
Toyota Strike Karnataka 2005Toyota Strike Karnataka 2005
Toyota Strike Karnataka 2005
 
Toyota supply chain management
Toyota supply chain managementToyota supply chain management
Toyota supply chain management
 
Itc interrobang final
Itc interrobang finalItc interrobang final
Itc interrobang final
 
Toyota
ToyotaToyota
Toyota
 

Similar to Toyota production-system-bussiness-case-studies-plan-19345

Sistema De Produccion Toyota
Sistema De Produccion ToyotaSistema De Produccion Toyota
Sistema De Produccion Toyotafreddyz
 
Denso’s Monocular Forward ADAS Camera in the Toyota Alphard
Denso’s Monocular Forward ADAS Camera in the Toyota AlphardDenso’s Monocular Forward ADAS Camera in the Toyota Alphard
Denso’s Monocular Forward ADAS Camera in the Toyota Alphardsystem_plus
 
TIBCO presentation at the Chief Analytics Officer Forum East Coast 2016 (#CAO...
TIBCO presentation at the Chief Analytics Officer Forum East Coast 2016 (#CAO...TIBCO presentation at the Chief Analytics Officer Forum East Coast 2016 (#CAO...
TIBCO presentation at the Chief Analytics Officer Forum East Coast 2016 (#CAO...Chief Analytics Officer Forum
 
ERP - Automative Industry
ERP - Automative IndustryERP - Automative Industry
ERP - Automative IndustryIshan Parekh
 
As 1.2 eco toyota dvd 2011
As 1.2 eco toyota dvd 2011As 1.2 eco toyota dvd 2011
As 1.2 eco toyota dvd 2011mbeltonTHS
 
Importing and Exporting Data with Abila MIP
Importing and Exporting Data with Abila MIPImporting and Exporting Data with Abila MIP
Importing and Exporting Data with Abila MIPNet at Work
 
Zenithar General Company Presentation 2022
Zenithar General Company Presentation 2022Zenithar General Company Presentation 2022
Zenithar General Company Presentation 2022Zenithar Company
 
Camco na catalog
Camco na catalogCamco na catalog
Camco na catalogrigo71291
 
Tata Motorsv
Tata MotorsvTata Motorsv
Tata Motorsvpurval
 
Triple Forward Camera from Tesla Model 3
 Triple Forward Camera from Tesla Model 3 Triple Forward Camera from Tesla Model 3
Triple Forward Camera from Tesla Model 3system_plus
 
How «Toyota Way» principles guided the architecture of Toyota’s product datah...
How «Toyota Way» principles guided the architecture of Toyota’s product datah...How «Toyota Way» principles guided the architecture of Toyota’s product datah...
How «Toyota Way» principles guided the architecture of Toyota’s product datah...Institut Lean France
 
ITAC InfoCast - IT&IFRS - The Euro-Experience Part 1
ITAC InfoCast - IT&IFRS - The Euro-Experience Part 1ITAC InfoCast - IT&IFRS - The Euro-Experience Part 1
ITAC InfoCast - IT&IFRS - The Euro-Experience Part 1Malik Datardina
 

Similar to Toyota production-system-bussiness-case-studies-plan-19345 (20)

Sistema De Produccion Toyota
Sistema De Produccion ToyotaSistema De Produccion Toyota
Sistema De Produccion Toyota
 
Tata Indica
Tata IndicaTata Indica
Tata Indica
 
Denso’s Monocular Forward ADAS Camera in the Toyota Alphard
Denso’s Monocular Forward ADAS Camera in the Toyota AlphardDenso’s Monocular Forward ADAS Camera in the Toyota Alphard
Denso’s Monocular Forward ADAS Camera in the Toyota Alphard
 
Lean- automobile
Lean- automobileLean- automobile
Lean- automobile
 
TIBCO presentation at the Chief Analytics Officer Forum East Coast 2016 (#CAO...
TIBCO presentation at the Chief Analytics Officer Forum East Coast 2016 (#CAO...TIBCO presentation at the Chief Analytics Officer Forum East Coast 2016 (#CAO...
TIBCO presentation at the Chief Analytics Officer Forum East Coast 2016 (#CAO...
 
ERP - Automative Industry
ERP - Automative IndustryERP - Automative Industry
ERP - Automative Industry
 
Pace PPT.pptx
Pace PPT.pptxPace PPT.pptx
Pace PPT.pptx
 
BI_TVS.ppt
BI_TVS.pptBI_TVS.ppt
BI_TVS.ppt
 
As 1.2 eco toyota dvd 2011
As 1.2 eco toyota dvd 2011As 1.2 eco toyota dvd 2011
As 1.2 eco toyota dvd 2011
 
Importing and Exporting Data with Abila MIP
Importing and Exporting Data with Abila MIPImporting and Exporting Data with Abila MIP
Importing and Exporting Data with Abila MIP
 
Zenithar General Company Presentation 2022
Zenithar General Company Presentation 2022Zenithar General Company Presentation 2022
Zenithar General Company Presentation 2022
 
Resume
ResumeResume
Resume
 
Camco na catalog
Camco na catalogCamco na catalog
Camco na catalog
 
Tata Motorsv
Tata MotorsvTata Motorsv
Tata Motorsv
 
Tata Motors
Tata MotorsTata Motors
Tata Motors
 
Toyota
ToyotaToyota
Toyota
 
Triple Forward Camera from Tesla Model 3
 Triple Forward Camera from Tesla Model 3 Triple Forward Camera from Tesla Model 3
Triple Forward Camera from Tesla Model 3
 
CV_JANA
CV_JANACV_JANA
CV_JANA
 
How «Toyota Way» principles guided the architecture of Toyota’s product datah...
How «Toyota Way» principles guided the architecture of Toyota’s product datah...How «Toyota Way» principles guided the architecture of Toyota’s product datah...
How «Toyota Way» principles guided the architecture of Toyota’s product datah...
 
ITAC InfoCast - IT&IFRS - The Euro-Experience Part 1
ITAC InfoCast - IT&IFRS - The Euro-Experience Part 1ITAC InfoCast - IT&IFRS - The Euro-Experience Part 1
ITAC InfoCast - IT&IFRS - The Euro-Experience Part 1
 

Recently uploaded

Best Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaBest Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaShree Krishna Exports
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsP&CO
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Servicediscovermytutordmt
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...Any kyc Account
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...Paul Menig
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Dave Litwiller
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...lizamodels9
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdfRenandantas16
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMANIlamathiKannappan
 
GD Birla and his contribution in management
GD Birla and his contribution in managementGD Birla and his contribution in management
GD Birla and his contribution in managementchhavia330
 
Tech Startup Growth Hacking 101 - Basics on Growth Marketing
Tech Startup Growth Hacking 101  - Basics on Growth MarketingTech Startup Growth Hacking 101  - Basics on Growth Marketing
Tech Startup Growth Hacking 101 - Basics on Growth MarketingShawn Pang
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.Aaiza Hassan
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Roland Driesen
 
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999Tina Ji
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Delhi Call girls
 
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 DelhiCall Girls in Delhi
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsMichael W. Hawkins
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Serviceritikaroy0888
 

Recently uploaded (20)

Best Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaBest Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in India
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Service
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow ₹,9517
Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow ₹,9517Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow ₹,9517
Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow ₹,9517
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
GD Birla and his contribution in management
GD Birla and his contribution in managementGD Birla and his contribution in management
GD Birla and his contribution in management
 
Tech Startup Growth Hacking 101 - Basics on Growth Marketing
Tech Startup Growth Hacking 101  - Basics on Growth MarketingTech Startup Growth Hacking 101  - Basics on Growth Marketing
Tech Startup Growth Hacking 101 - Basics on Growth Marketing
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...
 
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
 
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael Hawkins
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Service
 

Toyota production-system-bussiness-case-studies-plan-19345

  • 1.
  • 2.
  • 3. Topic Outline Introducing Toyota Australia & Her Supply Chain Management By Cong Xue
  • 4. History of Toyota Australia • Toyota Motor Corporation Australia (TMCA) is a subsidiary of Toyota Motor Corporation (TMC). • Toyota Australia’s origins go back to 1958. • The commercial vehicle business became Thesis Toyota in 1971 • In 1988, Toyota’s local operations were unified to form Toyota Motor Corporation Australia • Toyota Australia currently build two models—the Camry and Avalon series.
  • 5. Toyota Australia Current Business • Toyota Australia is the second largest vehicle manufacturer in Australia. • Toyota Australia has exported over 60,000 cars to over 20 different commercial locations worldwide in 2003. • Toyota is a people oriented organization that sees the development of its staff as a foundation stone for future business prosperity. • Toyota has long been recognized as one of the most efficient manufacturers in the world
  • 6. Business Context The business context of Toyota Australia is actually link to the operating environment that consists of a number of factors. – The global industry operating environment; – Automotive investment trends; – Policy environment; – International market access; – Australian industry operating environment; and – Government policy environment.
  • 7. Toyota Australia’s supply network The basic of Toyota Australia’s supply network: – Supplier Association – Effect of “knowledge sharing network” on supply chain coordination – Upstream and downstream entities
  • 8. Suppliers Association • The key to Toyota’s success would appear to be their highly effective supplier integration process that over the past 50 years has enabled the excellence of their internal “hoshin kanri” strategic management, cross functional process based management and Toyota Production System to be shared directly with their direct suppliers.
  • 9. Effect of “knowledge sharing network” • The effects of knowledge sharing network on the coordination of supply chain and product customization forms the basis of Toyota Production System (TPS). • The aim is to have members identify themselves as part of an interdependent economic network.
  • 10. The Upstream problems After a series of research, few critical factors were identified: – Bundled outsourcing – Logistic challenge – Import of vehicle components
  • 11. Bundled Outsourcing • One of the important characteristics of Toyota Japan suppliers system in terms of the inter-firm tasking portioning is that the outsourcing ratio is high not only in manufacturing but also in product development. • There is a difference in terms assembly process and the level of hierarchy in supplier. • Without bundled Outsourcing, it has first changed the internal process of the supply chain and most importantly, the number of first tier suppliers decreases and many of the suppliers ascended to the higher tiers and the hierarchy of the parts markers.
  • 12. Logistic Challenge • One advantage of localization is closer relationships facilitate collaborative problem solving. • Longer supply lines required faster order processing, and this was done electronically. • Essentially, electronic kanban cards were identical in function to the physical kanban cards used by Toyota in Japan.
  • 13. Import of Vehicle Components • In the case of Toyota Australia, only 79 per cent of components are local content, with the balance relying on imports. • This has been highlighted as one of the critical factors in terms of supply chain due to the fact the it affects the supply chain coordination as well as the upstream entities.
  • 14. Upstream Entities At current, Toyota Australia has an extensive local supplier base from its 98 component suppliers and 300 general suppliers. In general, suppliers may be broadly classified into three categories: – Parts suppliers (Key component/ low assets specificity component) – Raw materials suppliers – Suppliers of equipment and tools
  • 15. Downstream Entities In general, Toyota Australia has the following downstream entities: – Warehouse facilities in all major states – Distributors in all major states – Dealer network of over 285 outlets across Australia
  • 16. Internal entities To build a car, the internal entities of the supply chain which includes all of the in-house processes used in transforming the inputs from the suppliers are as follows: – Production of Engines (Once completed, the engines head straight for the final assembly) – Pressing of steel panels and parts – Welding of car shells – Painting of car shells – Final Assembly
  • 17. Topic Outline Toyota’s Australia & Her Current IT Setup By Simon Chew
  • 18. Topic Outline IT Solution for Toyota Motor Corporation (TMC)
  • 19. IT Solution for TMC • Enterprise Resource Planning System (ERP) • E-Marketplace • TradeMatrix system
  • 20. IT Solution for TMC Enterprise Resource Planning System (ERP)
  • 21. Enterprise Resource Planning System Why ERP?
  • 22. Enterprise Resource Planning System • One of the largest automotive companies in the world • Total of 51 overseas manufacturing companies in 26 countries / locations • Overseas network consisting of more than 160 importers / distributors and numerous dealers.
  • 23. Enterprise Resource Planning System • SAP Automotive ERP Suit • Main means of information flow between Toyota and its counterparts worldwide. • Tighter collaboration links • With SAP, gain: – Outstanding strategic, – Operational, – Financial, – Marketing positions
  • 24. IT Solution for TMC E-Marketplace
  • 25. TMC E-Marketplace • iStarXchange • Initiative with i2 Technologies Inc. • Allow subscripted members able to view a single catalogue to: – view information on parts – checking the prices and availability – conduct transaction online – forecasting supply and demand – delivery cycle • Improved forecasting • Enhancing the planning • Enhance deployment and replenishment of the inventory
  • 26. IT Solution for TMC TradeMatrix system
  • 27. TradeMatrix system • Initiative with i2 Technologies Inc • Automates with equipment manufacturer and suppliers in terms of : – site’s inventory management – warehousing – Logistic and shipping
  • 28. Topic Outline IT Solution for Toyota Motor Corporation Australia (TMCA)
  • 29. IT Solution for TMCA • Main SAP Automotive suit ERP system • BEA Web-logic Integration 8.1 (Integrated within the SAP automotive suit) • Electronic “Kanban”-Card System • Participant of iStarXchange • Major Player in Australian Automotive Network eXchange (AANX)
  • 30. IT Solution for TMCA Main SAP Automotive Suit ERP System
  • 31. Main SAP Automotive Suit (ERP) • Main means of information flow between Toyota Australia and its counterparts worldwide. • Tighter collaboration links between TMCA and TMC – Logistic and shipping – Overall Value Chain
  • 32. IT Solution for TMCA BEA Web-logic Integration 8.1
  • 33. BEA Web-logic Integration 8.1 • Integrated within the SAP automotive suit • Main IT Backbone of TMCA • Based on Open Standard • Allow connection to their numerous partners in the value chain via an assortment of systems in Australia • Integrate the systems and processes that connects Toyota Australia and its trading partners
  • 34. BEA Web-logic Integration 8.1 • Functions: – Electronic proof of delivery – Online accounts payable status for suppliers – Fleet management integration – The Toyota Vehicle Order Processing System (TVOPS) – Advance Shipping Notice for vehicle deliveries – Vehicles inventory synchronization
  • 35. BEA Web-logic Integration 8.1 Customised BEA Application
  • 36. BEA Web-logic Integration 8.1 Financial management functions
  • 37. IT Solution for TMCA SAP vs BEA
  • 38. SAP vs BEA International collaboration Raw Material Suppliers End Customer SAP/BEA Dealers 1st Tier/ 2nd Tier Suppliers Manufacturing Warehouse/ Plants Parts Centers
  • 39. IT Solution for TMCA Electronic “Kanban”-Card System
  • 40. Electronic “Kanban”-Card System • Identical in function to the physical “kanban” cards used by Toyota in Japan • 4 main purpose: – Sole means of requesting new parts – Send for every order shipment – Send to a specific supplier plant – Establishing the mix and volume criteria for assessing if an order was correct
  • 41. Electronic “Kanban”-Card System “Kanban”= Card (Japanese)
  • 42. Electronic “Kanban”-Card System PARTS TOYOTA SUPPLIER (TMCA) Material Requirements Forcast Orders Planning ANSI X12 830 Planning Forecasts Kanbans Delivery Docket Kanban Sorting Production Line Despatching Goods Kanbans Delivery Docket Receiving Accounts Remittance Advice Accounts Receivable EDIFACT REMADV Payable EFT EFT BANKING SYSTEM
  • 43. IT Solution for TMCA Participant of iStarXchange
  • 44. Participant of iStarXchange • Main e-marketplace between TMCA and its counterparts worldwide • Allow subscripted members able to view a single catalogue to: – view information on parts – checking the prices and availability – conduct transaction online – forecasting supply and demand – delivery cycle • Improved forecasting outside Australia • Enhancing the planning outside Australia • Enhance deployment and replenishment of the inventory
  • 45. IT Solution for TMCA Australian Automotive Network eXchange (AANX)
  • 46. Australian Automotive Network eXchange • Four major car manufacturers in Australia are involved • Numerous service providers and non-key suppliers • Provides IP based Extranets for the automotive industry in Australia • Operates as a virtual point network (VPN) • Allows users to send date to each other in a reliable and secure manner
  • 47. Australian Automotive Network eXchange • Main components: – A network that is based on available Internet technology – Operated by agreed and standardized service levels. – Demonstrating proactive management of trading partner connections – Practice the best standard of security and privacy for transactions and interoperability between service providers
  • 48. Australian Automotive Network eXchange • Benefits includes: – Pervasive supply chain communications – Rapid application deployment across the supply chain – Lower cost of EDI – Faster Business Cycles – Simpler integration into trading partners' and customers' online e-business systems and strategies
  • 49. Australian Automotive Network eXchange Software Gateway Router Dialup trading Trading Partner Partner Permanent Connection IBM Laptop Firewall Hardware Compatible Computer Gateway Modem Modem Equant Connect Exchange Point Permanent Connection AANXO Monitor CASP Trading Keytrust Partner Router Hardware Community Firewall Gateway Directory & Authentication AANX Framework
  • 50. IT Solution for TMCA Problem Statement
  • 51. IT Solution for TMCA Weaknesses • Lack of alternatives in the domestic supplier base and risk of currency exposure • Problems arising in linear supply chain • Over-reliance on forecast planning for production • Lack of Vertical industrial relations environment
  • 52. IT Solution for TMCA Lack of alternatives in the domestic supplier base and risk of currency exposure
  • 53. IT Solution for TMCA Lack of alternatives in the domestic supplier base and risk of currency exposure • TMCA’s supplier agreements have to be obtained with the approval of the TMC • Import costs and extended time taken for components to arrive in Australia hinder TMCA’s JIT system. • Currency exposure will cause too great a financial risk for TMCA • Components also take longer to arrive the plant • Affect on the overall production costs and time taken to produce a “locally produced” Toyota cars
  • 54. IT Solution for TMCA Problems arising in linear supply chain
  • 55. IT Solution for TMCA Problems arising in linear supply chain • Dispersed geographical location of the TMCA supply chain infrastructure • Cannot currently communicate and interact with other members further downstream • No collaborate in spite of TMCA’s involvement with the AANX network • Escalate problems with ongoing redundant supplier delivery expenses
  • 56. IT Solution for TMCA Over-reliance on forecast planning for production
  • 57. IT Solution for TMCA Over-reliance on forecast planning for production PARTS TOYOTA SUPPLIER (TMCA) Material Requirements Forcast Orders Planning ANSI X12 830 Planning Forecasts Kanbans Kanban Delivery Docket Sorting Production Line Goods Despatching Kanbans Delivery Docket Receiving Accounts Remittance Advice Accounts Receivable Payable EDIFACT REMADV EFT EFT BANKING SYSTEM
  • 58. IT Solution for TMCA Lack of Vertical industrial relations environment
  • 59. IT Solution for TMCA Lack of Vertical industrial relations environment • Currently industrial relationships with automotive manufacturers in terms of sharing suppliers • Current AANX network relying on the freight company to do all the logistics planning • Automotive shipments require specialised vehicle transport ships
  • 60. IT Solution for TMCA Business Goals
  • 61. IT Solution for TMCA Business Goals 2. Provide a comprehensive domestic supplier base 3. Provide initiatives for a non-linear, hub- based supply chain system 4. Provide real-time updates on demand and supply allocation 5. Vertical industry logistics collaboration
  • 62. IT Solution for TMCA Solutions Overview
  • 63. IT Solution for TMCA Goal 1: Provide a comprehensive domestic supplier base Solution: Implementation of a supplier website Goal 2: Provide initiatives for a non-linear, hub-based supply chain system Solution: An agent-based e-marketplace initiative. Goal 3: Provide real-time updates on demand and supply allocation Solution: Real-time tracking function module incorporated into the current electronic BEA system Goal 4: Vertical industry logistics collaboration Solution: An intelligent logistic coordinating agent in the form of a collaborative e-logistics hub.
  • 64. Solution 1 Solution 1 Implementation of a supplier website By Joseph Baez
  • 65. Solution Description • Goal 1 – Provide a Comprehensive Domestic Supplier Base SOLUTION: Implementation of a supplier web site – U.S. version of Toyota supplier web site • Toyota Supplier.com www.toyotasupplier.com
  • 67. Supplier Website • TMCA focused on core competencies in – high-end design – engineering and – system integration • Toyota Australia needs highly focused core competency oriented suppliers. • Small and diverse companies though have the ability to display such potential to add – Innovation – Flexibility and – Strength to TMCA’s supply base.
  • 68. Supplier Website • TMCA first has to open its doors to the domestic market suppliers – Invest in their new concept of supply base • Target: 100% domestic suppliers • Supplier-centric web site – Provide – opportunities to expand TMCA supplier network.
  • 69. Supplier Website Figure 6. Access Flow From Toyota Australia Suppliers web site
  • 70. Supplier Website Reasoning behind Goal 1 – The Business Needs • Many of TMCA’s car components have to be imported due to the lack of domestic suppliers – Application of the “right part at the right place at the right time” concept or JIT to lack the optimal efficiency throughout the TMCA supply chain. • The implementation of a comprehensive domestic supplier base is essential. • Provision of collaborative web site linking current TMCA online presence which provides similar functions to the Toyota supplier’s web site currently in use in North America – Allowing TMCA to have comprehensive overview of their current suppliers. – Also reducing the red-tape involved to be part of the TMCA supply chain; and most importantly – Provides TMCA with a channel to disseminate important supplier related information to its upstream entities.
  • 71. Supplier Website • Web site functions – Potential suppliers will be able to acquire information on the requirements of becoming part of TMCA’s supplier network • Potential suppliers need only to download/complete an online form to join the network • Information such as – Supplier’s guide – Community activities; and – Any core information about TMCA’s current supplier’s network can be obtained from the website. – Connection links provided to domestic e-Marketplace • Registered e-Marketplace members: – Able to enjoy the privileges on what the e-Marketplace is offering • To be discussed in Solution 2 • New opportunities for potential suppliers as well as existing suppliers who possess the capabilities to improve TMCA’s overall supply chain process using this proposed collaborative web site.
  • 72. Solution 2 An agent-based e-marketplace initiative
  • 73. Solution Description • Goal 2 – Provide initiatives for a non-linear, hub-based supply chain system SOLUTION: Agent-Oriented Domestic e- Marketplace
  • 74. Agent Oriented Domestic Marketplace Figure 7: Logical concept of the Domestic e-Marketplace
  • 75. Agent Oriented Domestic Marketplace General Overview • Proposed e-Marketplace functions – Will be able to support a broader base of services given further growth in e-Market infrastructure – Baseline interaction and directory services – Specialty market services, such as: • Dynamic trading; • Cooperative supply chain integration and management – Enables and facilitates the relationship between business participants • Suppliers and service providers; and • Supporting systems
  • 76. Agent Oriented Domestic Marketplace • Proposed e-Marketplace functions (contd.) – Many-to-many relationships supported between TMCA and these business partners. – Enables both TMCA and suppliers to leverage economies of scale in their trading relationships – Allows access to a more liquid marketplace • Further allows the use of dynamic pricing models – e.g. Auctions (one of the services provided in the proposed e-marketplace) – Improve the economic efficiency of the market where uncertainty about prices and demands are common.
  • 77. Agent Oriented Domestic Marketplace Integration with existing systems • e-Marketplace architecture accommodates and supports interfaces to the existing business models of the participant entities through cooperative supply-chain integration and management – To provide smooth and effective integration at the business level • There is a need for well-accepted interoperability standards, which must be meshed for supply chain integration to meet business demands. • e-Marketplace corresponds with the supply chain with flexibility and agility in responding to customer demand shifts without conflicts in resource utilization.
  • 78. Agent Oriented Domestic Marketplace Integration with existing systems (contd.) • Fundamental objective  improve coordination within and between various participant business entities in the supply-chain • The increased coordination can lead to: – Reduction in lead times and costs – Alignment of interdependent decision-making processes – Improvement in the overall performance of each participant in the chain as well as the supply chain itself.
  • 79. Agent Oriented Domestic Marketplace Integration with existing systems (contd.) Figure 8: Logical concept of system Integration.
  • 80. Agent Oriented Domestic Marketplace Agent-Oriented e-Marketplace • Handles complex and non-deterministic interactions usually involved in e-Marketplace – E.g. Auctions and ad-hoc service integrations • Components of proposed e-Market system for TMCA will be able to change its configuration to participate in different, often simultaneous roles in e-Marketplaces. – Completes tasks that would be manually impossible. • e-Marketplace agents play several roles – Will be able to coordinate, cooperatively or competitively, with the other agents, including HR
  • 81. Agent Oriented Domestic Marketplace Figure 9: The architecture of the e-Auction within the proposed e-Marketplace
  • 82. Agent Oriented Domestic Marketplace Agents for the proposed e-Marketplace: • User interface agents – support and collaborate with users in the same work environment to achieve the users’ goals • Business-specific service agents – Specialists that provide a collection of business-services available in the e-Marketplace – Performing the functionality of a business service is typically the cooperative integration of several agents including: • business-specific service agents; and • market service agents – Acts as a representative in the e-Marketplace for some functionality that is based on legacy applications or libraries, such as a product catalogue web site
  • 83. Agent Oriented Domestic Marketplace Agents for the proposed e-Marketplace (contd.) • Market service agents: – Specialises in providing a collection of functions for generic e-Businesses in e-Marketplace environments in which a single entity (usually an agent) can perform its tasks in the e-Marketplace. – Market services (value-added and core services) are horizontal, i.e., services that are used in several business domains by several business entities. • Integration service agents – Also provide a collection of integration functions for a cooperative distributed system in which a single entity (agent, component, object, etc.) can perform its tasks. – Used by several distributed entities. E.g. a brokering agent provides a capability-based integration service in the e-Marketplace. • Another type of integration agent provides view-integration, which is a service to merge and map the description of business-objects (e.g., source schemas) in the e-Marketplace supported by the business ontology into an integrated view or schema
  • 84. Agent Oriented Domestic Marketplace Reasoning behind Goal 2 – The Business Needs • The acquisition process of parts, materials and supplies from TMCA’s 100+ suppliers can be slow, expensive and ineffective • A “milk run” system could be possible within these groups of suppliers. – No coordination among suppliers have been established  Currently a missed opportunity • Current electronic Kanban (card) system is the only existing mechanism for ordering supplies between TMCA and its suppliers; • A linear supply chain is not able to efficiently support the JIT productions as significant collaboration among entities within the supply chain. • For these reasons an agent-based e-marketplace initiative will be suitable – TMCA will be able to eliminate its existing linear supply chain system to permit supplier collaboration and integration.
  • 85. Topic Outline Solution 3 Real Time Inventory Tracking Module By Nurhazman Abdul Aziz
  • 86. Solution 3 : Real Time Inventory Tracking Module Why did introduce this module? • GOAL 3: Provide real-time updates on demand and supply allocation • Solution: Real-time tracking function module incorporated into the current electronic BEA system
  • 87. General Overview • A complete modular solution, • reduce the bullwhip effect which causes shifts in orders up and down the supply chain, • eliminating any stockpiling cause by the current forecast method of determining the quantity of components needed for the productions.
  • 88. General Overview • to provide process visibility across the value chain, giving suppliers greater control over the process and • ensure synchronization of information with all partners regardless of size or geographic location.
  • 90. The Real Time Inventory Tracking Module • To be incorporated into the BEA system, which comprises of 4 agents – Forecast Agent – Inventory Agent – Order Agent – Multi - Tier Visibility Agent
  • 91. Details of the Desired Agents to be work as Forecast Agent • enables suppliers to rapidly align demand and supply in the mid-to-long- term planning horizon, • allowing customers and their partners to arrive at a consensus forecast or plan. • provides alerts and notifications of demand supply mismatches and • can support a single-phase or two-phase commit planning process. Inventory Agent • enables suppliers to align demand and supply by providing visibility to inventory status levels at multiple internal and external locations, as well as in-transit positions, enabling optimal levels of inventory. • allows partners to exchange key inventory-related information, such as demand-pull requests and target inventory levels • can be used to track supplier compliance to contract obligations such as min/max inventory levels. • exception alerts can be configured to flag any inventory-level violations.
  • 92. Details of the Desired Agents to be work as Order Agent • enables suppliers to manage and track the entire purchase order lifecycle through TMCA’s supply process. • Suppliers can manage and track, in real-time, the complete end-to-end process for discrete, replenishment, demand pull and/or blanket purchase orders from order creation through shipment, receipt, invoicing and payment. Multi-Tier Visibility Module • allows TMCA to extend their demand/supply planning, order management and inventory management workflows beyond their first-tier partners to provide visibility to the processes executed between tier two, three and four partners. • allows to monitor demand/supply disconnects and exceptions throughout the extended supply chain, • providing tools to help identify the impact of problems identified multiple tiers away.
  • 93. A Suitable Scenario • The interest of this system is focused on a complete solution to provide a real-time updates on the demand and supply allocation. • one of the distributors of TMCA has just received an order of purchase of a locally made Toyota Camry. • logs the order into the current BEA system, the information will immediately be sent Toyota Vehicle Order Processing System (TVOPS). • the real-time inventory module will acquire the new order information and be analysed. • sent to the respective suppliers to be updated onto their own system. • With such message flow, suppliers can get their supply ready for the next delivery to meet the JIT production in the shortest possible time needed.
  • 94. Topic Outline Solution 4 An agent-based transport and logistics coordination system
  • 95. Solution 4 An agent-based transport and logistics coordination system Why did introduce this module? • Goal 4: Vertical industry logistics collaboration • Solution: An intelligent logistic coordinating agent in the form of a collaborative e-logistics hub.
  • 96. General Overview • An agent-based transport and logistics coordination system (collaborative e-market), are designed to accomplish transport and logistic coordination tasks among different automotive manufacturers in Australia. • Consist of 4 generic roles agents in supply chain: • Distribution Hub Agent • Logistics Coordinator Agent, • Manufacturer Agent • Transporter Agent.
  • 97. Framework for agent based supply chain coordination The Distribution Centers of individual automotive manufacturers will send their distribution requirement (DRP) to a Logistics Coordinator who will transform the DRP into transport and manufacturing requirements. These requirements will be broadcast to the available transporters and manufacturer’s plants so that they could work on their bids. After the bids are received, the logistics coordinator will work on a global optimized solution before committing the distribution centers.
  • 98. Logistic Optimisation within Australia How does the logistics optimisation works within Australia: • Based on ordered demand established, the Distribution Hub Agent calculates the distribution requirements. • pass the DRP to the Logistics Coordinator Agent by pre-defined data interface. logistics coordinator splits the requirement into manufacturing and transportation requirements. • Logistics Coordinator Agent divides the distribution requirements based on a historical knowledge base. • In this database, the records show for a product, how long it will take for the Manufacturing Plants to produce a specific quantity, and how long it will take for the Transporters to deliver as shown in Table next
  • 99. Logistic Optimisation within Australia 1. In the first round of coordination, the “Price” afforded by the Distribution Center is not given to the Manufacturing Plants and the Transporters. 3. Instead, the Logistics Coordinator waits for the service providers to bid with price.
  • 100. Logistic Optimisation within Australia • The Transporter Agents perform local optimization using their own data on routes, schedules and consignments. • The Manufacturer Agents will perform local optimization using data on inventory, capacity and processing times. • The results of the optimization will be transferred to the Logistics Coordinator Agent for global optimization.
  • 101. Global Optimisation • After the Manufacturer and Transporter Agents finish local optimization process, they will commit the orders back to the Logistics Coordinator Agent. • to combine the respective commitments to produce joint commitments by summing up price and lead times (for Q1, Q2 and Q3 respectively)
  • 102. Global Optimisation • The optimization searching process is to find the optimal point (see Figure 12) which with acceptable difference with that of the customer requirement (with quantity, price and due date). • If the point identified is still not acceptable, a boundary box will be defined around the optimal point to set the lower and upper limits so that a second round of bidding can be done. This process will be repeated until the solution converges.
  • 103. A Suitable Scenario • The interest of this system is focused on improving the current logistic demand to provide customers with the fastest delivery of their vehicles. • wish to send 20 cars to a country. • not feasible for TMCA to ship the cars. • With the system, TMCA invites other automotive manufacturers to join collaborative e-logistic marketplace. • individual automotive manufacturers will submit their orders to the e- marketplace. • Together with the shipping information provided by the freight companies, the system will conduct an optimization searching process based on manufacturer’s requirements (quantity, designation, price and due-date) and the shipping details until the search has reached a optimal point when is feasible for the shipment to be made to the country or even nearby ports with the least time needed for the vehicles to arrive to their final designations.
  • 104. Integrating the four solutions in a big solutions
  • 105. Integrating is made possible • In order to overcome the weaknesses as previously identified, the team have provide with individual solution to address each weakness. • the proposed solutions are based on open standards means that is inherently easy to modify. • designed to be flexible, • allows the stakeholders to decide on which system is to be integrated and which system to be run alone. • Additionally, exposing functionality and data as services across the enterprise also helps TMCA reduce overhead by eliminating the need for infrastructure duplication. • the messaging-oriented nature of these solutions enables the team to link sales, marketing, manufacturing, and financial applications in real-time, which improves customer service by making up-to-the-minute information accessible across our value chain. • Therefore, the team strongly suggests the implementation of the integrated solution.
  • 106. Topic Outline Financial Analysis By Loh How Whay
  • 107. Financial Analysis • Increased ROI on Existing System – Toyota’s WebLogic platform – WebLogic development environment is built on the standards-based Java 2 Enterprise Edition (J2EE) platform
  • 108. Financial Analysis Development Cost Team of developers required by TMCA: 1 Project Leader 2 System Analysts 10 Programmers SALARIES AND WAGES Team member Salary/wages for project Project Leader $50,000.00 Senior system analyst $35,000.00 System analyst $30,000.00 Programmer analysts $60,000.00 Programmers $160,000.00 System programmers $50,000.00 Total salaries and wages $385,000.00
  • 109. Financial Analysis SUMMARY OF DEVELOPMENT COST Expenses Amount Salaries/wages $385,000.00 Equipment/installation $100,000.00 Trainning $200,000.00 Facilities $120,000.00 Utilities $70,000.00 miscellaneous $100,000.00 Licenses $10,000.00 Development Costs Graph Support Staff $50,000.00 Total $1,035,000.00
  • 110. Financial Analysis SUMMARY OF ANNUAL OPERATING COSTS Recurring expense Amount Connectivity $50,000.00 Equipment/installation $20,000.00 Programming support $80,000.00 Annual Operating Costs Training & ongoing assistance $120,000.00 Graph Advertising $50,000.00 Total recuring costs $320,000.00
  • 111. Financial Analysis SAMPLE BENEFITS Benefits/cost saving Amount Increased localization of parts $300,000.00 Efficiency and flexibility in dealing with suppliers. $200,000.00 Reduced shipping costs $250,000.00 Increased sales of Sample Benefits Graph cars/parts $1,300,000.00 Other savings $100,000.00 Total annual benefits $2,150,000.00
  • 112. Topic Outline Net Present Value & Return of Investment
  • 114. Topic Outline Financial Challenge
  • 115. Financial Challenge • PROJECT COST – Professional constraint programmers + months of development time – Significant investment amount from TMCA. • THE NEED TO TRAIN INTERNAL AND EXTERNAL USERS – Company staff, suppliers, customers, automotive manufacturers, etc. • PROPER INFRASTRUCTURE NEEDS TO BE PROVIDED – Users need to be capable of operating the system with minimal technical support – Requires a significant amount of time and money • Crucial to ensure project success. • THE NEED TO RETAIN SYSTEM EXPERTS – None of required skills currently available to develop/support the system • PREPARING FOR POSSIBLE OUTCOMES – Toyota should be prepared for project failure – A contingency plan • fallback to other alternatives e.g. AANX.
  • 116. Topic Outline Organisational Challenge
  • 117. Organisational Challenge • COLLABORATION WITH PROJECT TEAM – IT staff to work closely with the development team • Business requirements and project goals to be met – Constant communication between the development team and TMCA staff • COLLABORATION WITH AUTOMOTIVE MANUFACTURERS, SUPPLIERS & CUSTOMERS – Crucial requirements need to be identified → successful solution – Effective system use by users • FOSTERING NEW RELATIONSHIPS – Marketplace will open up to potential customers and business partners • Vertical/Horizontal industry • Requires better customer & supplier relationship management • ADVERTISING THE NEW SYSTEM – Internal and external users mist be informed of new system • E.g. automotive manufacturers, suppliers & customers
  • 118. Organisational Challenge • TRAINING USERS WITH NEW SKILLS & KNOWLEDGE – TMCA Needs to provide proper training methods to both internal and external users of the system; – USERS: Internal staff, suppliers, manufacturers & customers. • ACHIEVING GLOBAL REACH – International market remains major challenge for TMCA • CONVINCING TMC TO ADOPT THE SYSTEM – Pressure on TMCA for successful and reusable implementation • MONOPOLY ISSUES – Blackbox method – Solution 4 will be an optional solution which requires careful consideration
  • 119. Financial Feasibility • 6 months to develop and deploy → Complexity • Benefits – Shipping cost reduction; – Higher percentage of parts localization; – Increased profitability; – increased efficiency; – etc.
  • 120. Topic Seminar Cost Benefit Analysis
  • 121. Cost Categories of Cost Significant Major Minor Development/maintenance costs X Getting existing suppliers to use the system X Reduction of shipping cost X Attracting new suppliers X Disruptions to staff X Additional staff to handle the system X Threat of competitors taking advantage of similar technology and X achieving similar efficiency improvements.
  • 122. Benefits Categories of Benefits Significant Major Minor Increased localization of parts X Expanded sales and customer base X Efficiency and flexibility in dealing with suppliers. X Gaining experience that would assist with future e-commerce ventures. X Increasing the business’ competitive advantage X Suppliers remain loyal due the range of services offered X
  • 123. Organizational Feasibility • New solution to work in tandem with the existing system – Phased installation • Ensures that organisational operations will not be affected dramatically during implementation. • Relationship between Toyota & suppliers improved → higher degrees of collaboration → System Introduction Highly Feasible
  • 124. Conclusion • The study is being conduct in procedural manner. • Focus on current supply chain and what the current IT setup exist • Weakness were identified based on overall supply chain process • Goal are set to close the current gap of inefficiency identified. • Based on each goals, solutions are derived. • To prove worthiness of each solution, illustrates in terms of business needs are provided. • Other factors, such as challenges and financial, have proofed feasible for these proposed solutions to be implemented.
  • 125. Q & A Session

Editor's Notes

  1. Goal 3: Provide real-time updates on demand and supply allocation With the current forecast planning strategy wholly determined by Toyota, it will only allow suppliers to align their demand and supply in the mid-to-long term planning horizon. Although it allows the overall supply chain to arrive at a consensus of forecast or plan, nevertheless the common bullwhip effect which causes erratic shifts in orders up and down supply chain will still be present. Significantly, if each distinct entity makes ordering and inventory decisions with an eye to its own interest above those of the chain, stockpiling may be occurring simultaneously at as many as seven or eight places across the supply chain. Such stockpiling can lead to as many as 100 days of inventory waiting “just in case”. To resolve such situation, a real-time inventory tracking function should be incorporated into the current electronic BEA system which enables suppliers to manage and track the entire purchasing order lifecycle throughout the whole supply chain. With such function, all entities will be able to manage and track, in real-time, the complete end-to-end process for discrete, replenishment, demand pull from order creation, acquiring information from the Toyota Vehicle Order Processing System (TVOPS) residing in the main BEA WebLogic 8.1 system.
  2. This table is what the information they need to sent, and agent require to do optimisation.